Privacy Policy for Rocan Motor Company

Effective Date: 01/01/2024

At Rocan Motor Company, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit our website, interact with our online services, or purchase our automotive parts. We do not and will not ever sell your information to a third party. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

  • Contact Information: Such as your name, email address, phone number, and shipping/billing address.

  • Payment Information: When you purchase products, we collect your payment details (e.g., credit card information), but we do not store this information. Payments are processed securely by a third-party payment processor.

  • Account Information: If you create an account, we may collect your username, password, and other details necessary for account management.

B. Non-Personal Information

  • Usage Data: We collect information about how you use our website, including IP addresses, browser types, device information, and browsing behavior (e.g., pages viewed, time spent on pages, links clicked).

  • Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to enhance user experience, analyze website traffic, and personalize content and ads.

2. How We Use Your Information

We may use the personal and non-personal information we collect for the following purposes:

  • To process and fulfill orders: Including shipping, delivery, and customer support.

  • To communicate with you: About your account, orders, or inquiries, and to send transactional or promotional emails (you can opt-out of promotional emails at any time).

  • To improve our website and services: To better understand how visitors use our website and to enhance the user experience.

  • Legal compliance: To comply with applicable laws, regulations, and legal processes.

3. How We Protect Your Information

We implement industry-standard security measures to protect the personal information you provide to us, including encryption, secure servers, and access controls.

4. Sharing Your Information

We may share your personal information in the following circumstances:

  • With third-party service providers: We may share your information with trusted vendors who assist with payment processing, shipping, data analysis, and website management. These providers are obligated to protect your data and may only use it for the purposes specified.

  • For legal reasons: We may disclose your information if required by law, regulation, or legal process, such as a subpoena or court order.

  • In the event of a business transfer: If we undergo a merger, acquisition, or sale of all or part of our business, your personal information may be transferred as part of the transaction.

We do not sell or rent your personal information to third parties for marketing purposes.

5. Cookies and Tracking Technologies

We use cookies to collect non-personal information about your use of our website. Cookies are small text files stored on your device that help us improve your browsing experience. You can manage your cookie preferences through your browser settings, including disabling cookies. However, please note that disabling cookies may affect your ability to use certain features of our website.

6. Your Rights and Choices

You have the right to:

  • Access, correct, or delete your personal information: You can request a copy of the personal information we hold about you or update/correct it if it's inaccurate.

  • Opt-out of marketing communications: You can unsubscribe from promotional emails at any time by clicking the unsubscribe link in the email.

  • Limit data collection: You can adjust your cookie preferences or disable cookies through your browser settings.

To exercise any of these rights, please contact us using the contact details provided below.

7. Children's Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from individuals under 18 years old. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at at the email or number listed below.

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.